The participant from Ontario had submitted a withdrawal request under two months ahead of calling us. Winnings hadn't been obtained around that working day.
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The player from Sweden, a regular at LeonBet, experienced deposited €3500 and gained €19275. Even with remaining a confirmed buyer with past clean withdrawals, he experienced seasoned delays in obtaining his winnings. Inspite of various interactions with customer care, The problem had remained unresolved.
The player from India had built A prosperous deposit of 1750 on February 28th 2024, but it experienced not been credited to his Leonbet account. In spite of day by day correspondence with purchaser assist and offering a payment slip, the issue experienced not been fixed soon after 11 times.
The participant from Greece encountered problems that has a casino bonus that promised a 200% return over a 100 euro deposit, leading to a wagering prerequisite of 8000 euros. Just after fulfilling the necessity and observing an degree of 1320 euros, the player only acquired two hundred euros in their principal account, Irrespective of disputing this with buyer aid, who cited the reward terms as confidential. The Grievances Staff reviewed the situation and confirmed the casino's conditions mentioned the maximum winnings from your bonus fund ended up restricted to two occasions the bonus sum gained.
Consistent with our assessment methodology, we calculated the casino’s Basic safety Index determined by more than twenty factors, such as its financials, fairness of T&Cs, participant problems, plus much more. The upper the protection Index, the greater likely you will be to receive your winnings with out concerns. seven.five
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The participant from Portugal is unable to request a withdrawal. The casino support will not be useful. We rejected the grievance as the player did not reply to our messages and questions.
The participant from British Columbia had submitted a withdrawal ask for below two weeks before getting in touch with us. Winnings had not been attained as many as that working day. We knowledgeable the player that withdrawal procedures could take many days or perhaps weeks and recommended endurance.
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The participant's withdrawal is blocked for two days. The complaint was closed given that the player stopped responding.